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Contact us

Need help, found a bug or have an idea? Here is the quickest way to get an answer.

Email us

support@chatgptexporterfree.com

Send us a message

Please do not paste private conversations. Your message is sent through FormSubmit and used only to reply to you.

Try these first

One inbox covers every extension. Most questions are answered faster on the site than by email.

What to include in a bug report

A few details let us reproduce a problem quickly:

  • Which extension you use (ChatGPT, Claude, Gemini, Grok or AI Chat Exporter).
  • What you were trying to do, and which export format you chose.
  • What happened instead, including any error message.
  • Your Chrome version and the extension version (shown at chrome://extensions).
  • Whether it happens on every chat or only a specific one, and roughly how long the chat is.

Please do not send the contents of private conversations. A description of the problem is enough.

Feature requests and feedback

We read every suggestion. Tell us the job you are trying to get done, for example "save only my questions as a spreadsheet", and we can look for the best way to support it.

Billing, licenses and privacy requests

Payments and invoices are handled by Polar, our payment provider. After buying a plan, connect the extension to your account, or use Activate License in it. If something goes wrong, contact us with the email address on your account. To ask for your account data to be deleted, see the privacy policy and get in touch.

Security and privacy concerns

If you believe you have found a security problem in the extension or the website, please email us with the details and a way to reproduce it, and avoid sharing it publicly until we have had a chance to fix it. Because the extensions are open source, you are also welcome to review the code yourself. For how your data is handled, read the privacy policy.

Partnerships, press and other enquiries

For partnerships, media questions, education or team use, use the same address and tell us a little about what you have in mind. We read every message and reply as soon as we can, though we cannot promise a specific response time.