---
title: "Contact Us: Support for All Exporter Extensions | ChatGPT Exporter"
description: "Contact us about ChatGPT, Claude, Gemini, Grok or AI Chat Exporter: support, bug reports, feature requests, billing and privacy questions."
source: https://chatgptexporterfree.com/contact/
---

# Contact us

Need help, found a bug or have an idea? Here is the quickest way to get an answer.

## Email us

[support@chatgptexporterfree.com](mailto:support@chatgptexporterfree.com)

## Send us a message

## Try these first

One inbox covers every extension. Most questions are answered faster on the site than by email.

* [Help and shortcuts](https://chatgptexporterfree.com/help/): install steps, keyboard shortcuts and common fixes.
* [Troubleshooting](https://chatgptexporterfree.com/help/#troubleshooting): fixes for missing buttons and failed exports. ChatGPT users can also read [ChatGPT export not working](https://chatgptexporterfree.com/chatgpt-export-not-working/).
* [Export guides](https://chatgptexporterfree.com/guides/): step-by-step tutorials for PDF, Word, Markdown, copying and backups.
* [Pricing](https://chatgptexporterfree.com/pricing/) and the [privacy policy](https://chatgptexporterfree.com/privacy/) for plan and data questions.

## What to include in a bug report

A few details let us reproduce a problem quickly:

* Which extension you use (ChatGPT, Claude, Gemini, Grok or AI Chat Exporter).
* What you were trying to do, and which export format you chose.
* What happened instead, including any error message.
* Your Chrome version and the extension version (shown at `chrome://extensions`).
* Whether it happens on every chat or only a specific one, and roughly how long the chat is.

Please do not send the contents of private conversations. A description of the problem is enough.

## Feature requests and feedback

We read every suggestion. Tell us the job you are trying to get done, for example "save only my questions as a spreadsheet", and we can look for the best way to support it.

## Billing, licenses and privacy requests

Payments and invoices are handled by Polar, our payment provider. After buying a plan, connect the extension to your account, or use **Activate License** in it. If something goes wrong, contact us with the email address on your account. To ask for your account data to be deleted, see the [privacy policy](https://chatgptexporterfree.com/privacy/) and get in touch.

## Security and privacy concerns

If you believe you have found a security problem in the extension or the website, please email us with the details and a way to reproduce it, and avoid sharing it publicly until we have had a chance to fix it. Because the extensions are [open source](https://chatgptexporterfree.com/chatgpt-export-chrome-extension/), you are also welcome to review the code yourself. For how your data is handled, read the [privacy policy](https://chatgptexporterfree.com/privacy/).

## Partnerships, press and other enquiries

For partnerships, media questions, education or team use, use the same address and tell us a little about what you have in mind. We read every message and reply as soon as we can, though we cannot promise a specific response time.